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Dear Ken, I am writing this letter to let you know how pleased I am with Great Southern's role as the general contractor in the successful completion of the Borders Book Store on Sand Lake Road, Orlando, Florida. Ken, your personal involvement, attention to detail and leadership have made this project run smoothly from start to completion. You have the skills, the background and experience to quickly adapt your team to the high pace and heavy workload required to build this commercial building. The team of personnel you assembled had the creativity and grasp of concepts to make this project flow on budget and ahead of the planned schedule. Specifically, your superintendent is very effective in coordinating the wide range of activities and subcontractors necessary to execute the plans on time. His integrity, knowledge of the construction business, and thoroughness, make him a key member of the project. This is the finest example of teamwork and professionalism that I've encountered in commercial development. I look forward to the next opportunity to working with you and your outstanding company. Tom Miller |